Terms & Conditions

Effective Date: November 2025
Last Updated: November 2025

Welcome to Belles & Co Limited These Terms and Conditions (“Terms”) govern your use of our website www.bellesandco.co.ukand the purchase of jewellery and related products (“Products”) from us. By using our website, you agree to these Terms. Please read them carefully.

1. Company Information

Business Name: Belles & Co Limited
Registered Address: Belles & Co Limited, Crown House, Old Gloucester Street, London, England, WC1N 3AX
Email: contact@bellesandco.co.uk
Company Number (if applicable): 16727458

2. Products

• All jewellery is described and photographed as accurately as possible.
• Colours and materials may appear slightly different due to screen settings or photography lighting.
• We reserve the right to modify or discontinue any product at any time without notice.

3. Pricing and Payment

• All prices are listed in GBP (£) and include VAT where applicable.
• Payment must be made in full at the time of ordering.
• Accepted payment methods: Visa, Mastercard, Klarna, Apple pay
• We reserve the right to correct pricing errors at any time.

4. Orders and Contract

• When you place an order, you will receive an email confirming we have received it.
• A contract is only formed when we send you a dispatch confirmation email.
• We reserve the right to cancel any order before dispatch for reasons such as stock unavailability, payment issues, or suspected fraud.

5. Shipping and Delivery

• We deliver within the United Kingdom 
• Estimated delivery times are shown at checkout but are not guaranteed.
• We are not liable for delays caused by postal services or events beyond our control.
• Risk of loss passes to you upon delivery.

6. Returns and Refunds

In line with the Consumer Contracts Regulations 2013:

• You have 14 days from receiving your order to request a return.
• Items must be unused, unworn, and in original packaging.
• For hygiene reasons, earrings cannot be returned unless faulty.
• To start a return, contact us at contact@bellesandco.co.uk
• Refunds are processed within 14 days of receiving the returned item.
• Shipping costs are non-refundable unless the item is faulty or incorrect.

7. Faulty or Damaged Items

• If you receive a faulty or damaged product, please contact us within 7 days of delivery with photos and order details.
• We will offer a replacement, repair, or full refund as required under UK consumer law.

8. Intellectual Property

All content on this website (including images, logos, product descriptions, and designs) is the property of Belles & Co Limited and protected under UK copyright law.
You may not reproduce, copy, or distribute any materials without written permission.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the total amount paid for the product purchased.

10. Privacy

We take your privacy seriously. Personal information is handled according to our [Privacy Policy], compliant with the UK GDPR and Data Protection Act 2018.

11. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions or concerns, please contact us at:

Email: contact@bellesandco.co.uk
Address: Belles & Co Limited, Crown House, Old Gloucester Street, London, England, WC1N 3AX