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Privacy Policy

Last updated: November 2025

1. Introduction

Welcome to Belles & Co Limited  (“we”, “us”, or “our”).

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website www.bellesandco.co.ukpurchase our jewellery, or interact with us in other ways.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Belles & Co
Registered in England and Wales
Company number: 16727458
Registered address: Belles & Co Limited, Crown House, Old Gloucester Street, London, England, WC1N 3AX
Email: contact@bellesandco.co.uk
Website: www.bellesandco.co.uk

We are the data controller for the personal data we process, unless otherwise stated.

3. Information We Collect

a. Personal Information

When you purchase from us or contact us, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number

b. Payment Information

Payments are securely processed via Stripe, our third-party payment processor.
We do not store or have access to your complete card details. Stripe collects and processes payment data in accordance with its own Privacy Policy:
👉 https://stripe.com/gb/privacy

c. Technical and Usage Data

When you use our website, we may collect:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on site
  • Cookies and similar technologies (see our Cookie Policy)

4. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
  • Communicate with you about your purchases, enquiries, or account
  • Improve our website, products, and services
  • Comply with legal and financial obligations
  • Detect and prevent fraud

We will never sell or rent your personal information to third parties.

5. Legal Bases for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

  • Contract: to process and deliver your orders
  • Legal obligation: to comply with accounting or tax laws
  • Legitimate interests: to operate and improve our business
  • Consent: where you have opted in (e.g., marketing emails)

You can withdraw your consent at any time by contacting us at contact@bellesandco.co.uk.

6. Sharing Your Information

We may share your data with:

  • Payment processor: Stripe
  • Delivery partners: to ship your order
  • IT and website service providers: who assist in running our website
  • Professional advisers: such as accountants or legal advisers
  • Regulators or law enforcement: if required by law

All third parties we engage are required to keep your information secure and only use it for agreed purposes.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
However, no online service can be completely secure.

8. Data Retention

We keep your personal data only as long as necessary to:

  • Fulfil the purposes it was collected for
  • Comply with legal, accounting, or reporting requirements

For example, UK tax law requires us to retain certain records for at least 6 years after a transaction.

9. Your Rights (UK GDPR)

You have the right to:

  • Access a copy of the data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (“right to be forgotten”)
  • Object to or restrict processing in certain cases
  • Request data portability
  • Withdraw consent (where applicable)

To exercise your rights, contact us at contact@bellesandco.co.uk.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. International Transfers

If we transfer your personal data outside the UK (for example, to service providers in the EEA or USA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent protections required by law.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new “last updated” date. Please review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Belle’s and Co Limited
Email: contact@bellesandco.co.uk
Address: Belles & Co Limited, Crown House, Old Gloucester Street, London, England, WC1N 3AX
Website: www.bellesandco.co.uk